Set up professional email on your computer (Outlook, Apple Mail, Thunderbird)

Your professional email works with any desktop mail app that supports IMAP and SMTP. We recommend IMAP because it keeps messages on the server and in sync across your devices.

Settings

Microsoft Outlook

1. Open Outlook and choose Add account.
2. Enter your email address.
3. Choose manual or advanced setup, then the IMAP account type.
4. Incoming settings: server host1.ebdaahost.com, port 993, encryption SSL/TLS.
5. Outgoing settings: server host1.ebdaahost.com, port 465 with SSL/TLS (or 587 with STARTTLS).
6. Enter your mailbox password and finish.

Apple Mail on Mac

1. Open Mail and choose Mail → Add Account from the menu.
2. Choose Other Mail Account, then Continue.
3. Enter your name, email address and password, then Sign In.
4. If Mail asks for more information: choose account type IMAP, enter host1.ebdaahost.com for both the incoming and outgoing servers, and your full email address as the user name.
5. Click Sign In, then Done.

Mozilla Thunderbird

1. From the menu choose Account Settings → Account Actions → Add Mail Account.
2. Enter your name, email address and password.
3. Choose Configure manually.
4. Incoming: IMAP, server host1.ebdaahost.com, port 993, SSL/TLS, normal password.
5. Outgoing: SMTP, server host1.ebdaahost.com, port 465 with SSL/TLS (or 587 with STARTTLS), normal password.
6. Username for both: your full email address. Then click Done.

Tips

• Use the server name host1.ebdaahost.com exactly as written so the security certificate matches and no warnings appear.
• If sending fails on port 465 (some networks block certain ports), try 587 with STARTTLS.
• Remember the per-domain sending limits: 200 emails per hour on Standard and 500 on Business.