Help center
Short step-by-step guides for what our customers need most.
Domains
- How to point your domain to EbdaaHost nameservers
Change your domain's nameservers to ns1.ebdaahost.com and ns2.ebdaahost.com so your website and email run on EbdaaHost hosting.
- Set up professional email on your phone (iPhone and Android)
Add your domain email to the iPhone Mail app or the Gmail app on Android using IMAP on port 993 and SMTP on port 465 or 587.
- Set up professional email on your computer (Outlook, Apple Mail, Thunderbird)
Set up your domain email in Outlook, Apple Mail and Thunderbird using IMAP (port 993) and SMTP (port 465 or 587) on host1.ebdaahost.com.
- Log in to webmail
Read and send your professional email from any browser through webmail at https://host1.ebdaahost.com:2096, without installing anything.
cPanel and files
- How to log in to cPanel
Log in to the cPanel control panel for your hosting account at https://host1.ebdaahost.com:2083 to manage files, email, databases and domains.
- Upload your website files with FTP over TLS
Upload your website to EbdaaHost securely using FTP over TLS in FileZilla, or with the cPanel File Manager.
Security and backups
- Free SSL certificates are automatic
Every site hosted on EbdaaHost gets a free SSL certificate that is issued and renewed automatically. Learn when it appears and how to force HTTPS.
- How backups work
Hosting accounts are backed up daily to a separate location in Finland, away from the data center in Germany. How restores work and how to keep your own copy.