Professional email
An email address on your own domain makes your messages look trustworthy, and it stays with your company no matter how staff or providers change.
What is email on your domain?
Instead of a generic address from a free email provider, your email carries your domain name:
sales@yourcompany.com
More trust
Customers see your company name on every message and know it really comes from you.
An address for every team
Create addresses for sales, support and management on the same domain.
Ownership and control
Mailboxes belong to your domain, so you add and suspend them yourself from cPanel.
Set up to reach the inbox
Large email providers check records that prove a message was really sent from your domain. We set these up automatically for every domain we host:
- SPF
- Lists the servers allowed to send email for your domain.
- DKIM
- Adds a digital signature to every message proving it was not changed on the way.
- DMARC
- Tells receiving servers what to do with messages that fail these checks.
Outgoing email is sent through dedicated mail servers, separate from the web servers.
Sending limits
To protect the reputation of our mail servers for every customer, each domain has an hourly sending limit: 200 emails per hour on Standard and 500 emails per hour on Business. Unsolicited bulk email (spam) is not allowed under our Acceptable Use Policy.
Setting up email on your phone and computer
Your email works with any mail app that supports IMAP and SMTP. These are the settings:
| Setting | Value |
|---|---|
| Incoming mail server (IMAP) | host1.ebdaahost.com |
| Incoming port | 993 — SSL/TLS |
| Outgoing mail server (SMTP) | host1.ebdaahost.com |
| Outgoing port | 465 — SSL/TLS or 587 — STARTTLS |
| Username | Your full email address |
| Password | Your mailbox password |