Hosting resource limits

On shared hosting, your site runs on a server alongside other sites. Each account has fixed limits on server resources, so other sites have a limited effect on yours, and yours has a limited effect on them.

Limits per plan

Each cPanel account under a reseller has the Lite limits.

What do these items mean?

• CPU cores: the processing power your site can use at the same time. Sites that do a lot of processing, such as online shops, benefit from more cores.
• Memory: the memory used by your site’s software together, such as PHP.
• Entry Processes: how many requests your site handles at the same moment. A visitor doesn’t hold a process for their whole visit — only for a fraction of a second while a page loads. So this number serves many more visitors than it suggests.
• Maximum processes: all processes running in your account together, including scheduled tasks (cron jobs) and SSH sessions.
• Disk speed: the maximum speed for reading and writing files, in megabytes per second.
• Disk operations per second (IOPS): the number of small read and write operations per second. It matters for sites with many small files or busy databases.
• Files (inodes): the number of all files and folders in your account, including email messages. Each file, folder or message counts as one.

What happens when your site reaches a limit?

• The site slows down for a while, or some visitors see a temporary error such as “Resource Limit Is Reached”. It returns to normal when the load drops.
• We do not suspend your account just for reaching a limit. The limit itself is what protects your site and the others.
• If you reach the inode or storage limit, you cannot create new files or receive new email until you delete some files or upgrade your plan.

How to see your usage

1. Log in to cPanel.
2. Open Resource Usage.
3. The page shows your CPU, memory, process and disk usage, and every time your site reached a limit during the period you choose.

File usage and disk usage are shown in the sidebar of the main cPanel page.

When should you upgrade?

• When Resource Usage shows your site often reaching its limits, especially at peak times.
• When you are close to the inode or storage limit and there is nothing left to remove, such as old backups, log files or old email.
• When your site needs steady resources beyond the Premium limits — consider a cloud server.

Before upgrading, check the common causes: heavy or outdated WordPress plugins, no caching, and heavy bot traffic. If you need help, contact support.

To see the plans, visit shared hosting. “Unlimited” in plan descriptions is subject to the Acceptable Use Policy.